IDCARE is Australia and New Zealand's national identity and cyber support service.
Key concerns were the accuracy of data and great user experience to guide anxious end users through the process following data breaches. We combined this with a complete cutting edge call centre solution to field phone calls and integrate their response.
We worked closely with them to develop a self management portal and central administration tool, linking various security and identity services to help their clients manage major data security breaches affecting hundreds of thousands of users at a time.